Shipping Policy

Everything you need to know about how we ship your HVAC spare parts safely and reliably across India.

Last updated: May 2026

5 days
Dispatch within
Pan-India
Delivery coverage
Tracked
All shipments
Prepaid
Payments only

Courier Partners

All orders are shipped through registered domestic courier companies and/or speed post only. We work with reliable logistics partners to ensure safe and timely delivery of your HVAC spare parts across India.

Dispatch Timeline

Orders are dispatched within 5 business days from the date of order placement and/or payment confirmation, or as per the delivery date agreed at the time of order confirmation. Dispatch timelines are subject to product availability and courier company norms.

Delivery Address

All orders will be delivered to the shipping address provided by the buyer at the time of purchase. Please ensure your delivery address is accurate and complete. ApnaSpare is not responsible for failed deliveries due to incorrect or incomplete address information.

Delivery Confirmation

Delivery confirmation will be sent to the email ID specified at the time of registration. Please keep your contact details up to date to receive timely delivery notifications and tracking updates.

Delivery Delays

The Platform Owner shall not be liable for any delay in delivery caused by the courier company or postal authority. Factors such as weather conditions, public holidays, remote locations, or force majeure events may affect delivery timelines beyond our control. In such cases, we will endeavour to keep you informed.

Shipping Charges

If there are any shipping charges levied by the seller or the Platform Owner (as applicable), the same are non-refundable. Shipping charges (if any) will be clearly displayed at checkout before you confirm your order.

Prepaid Orders Only — No Cash on Delivery

ApnaSpare does not offer Cash on Delivery (COD). All orders must be paid in full at the time of checkout using a supported online payment method (UPI, net banking, credit/debit card, etc.). This ensures faster processing and dispatch of your order.

How Your Order Gets to You

  1. 1

    Order Placed

    You place and pay for your order online.

  2. 2

    Order Confirmed

    We verify availability and confirm your order via email.

  3. 3

    Processing

    Our team sources and packs your parts — within 5 business days.

  4. 4

    Dispatched

    Your order is handed over to our courier partner with a tracking number.

  5. 5

    Delivered

    Your package arrives at the delivery address you provided.

Questions About Your Shipment?

If you have any questions about your order's delivery status or shipping, please reach out to us via the Contact Us page. Our support team is available Monday – Friday, 9:00 AM – 6:00 PM.